Privacy, and Data Policy
We are Just Casino. This Privacy Policy explains how we collect, use and protect the personal information you provide when you register, deposit, play and withdraw. The page covers the types of data we gather, why we process it, who may receive it, how long we keep it and the controls you can use to manage your information. Read this policy to understand how we handle identity documents, account and transactional records, device data and cookies, and how to contact us about your privacy choices.
Types of data collected
Personal data - name, date of birth, email, phone number, address and ID documents for verification. Technical data - IP address, device type, browser, operating system and connection logs. Transactional data - deposits, withdrawals, payment method, game history and wagering records. Communication records - support transcripts, emails and marketing consents. We collect only data necessary to run accounts, process payments and meet legal obligations.
How information is used
Account management - create, verify and maintain your account. Payments - process deposits and withdrawals and confirm payment methods such as POLi or PayID and cryptocurrency transfers. Compliance - perform KYC checks and meet anti-money-laundering and tax obligations. Safety - detect and prevent fraud, money laundering and abusive behaviour. Notifications - send transactional messages, system notices and, with consent, marketing communications.
Data protection and security practices
We protect data with 256-bit SSL encryption and HTTPS for data in transit. Access to personal data is restricted to authorised staff and service providers on a need-to-know basis. Technical controls and regular security checks are used to reduce risk. We do not publish or show live player activity or fabricate real-time feeds. Retention and deletion follow legal and operational requirements.
Cookies and tracking technologies
We use cookies, local storage and similar technologies for session management, functionality, analytics and optional marketing. You can manage cookie preferences via the cookie banner and your browser settings. Third-party analytics and advertising partners may set their own cookies; those partners’ choices are subject to their policies.
User rights and choices
Access - request a copy of the personal data we hold. Correction - ask us to correct inaccurate or incomplete information. Deletion - request removal where lawful and balanced against retention for billing, fraud prevention or legal reasons. Restrict or object - ask to limit processing or object to direct marketing. To exercise rights contact our support. We may require identity verification before fulfilling requests.
Data sharing and third parties
We share data with payment processors, identity verification services, game providers, analytics vendors and legal authorities when required by law. Third parties process data under contract and are required to protect it. We do not sell personal data to third parties for direct resale.
Retention and transfer
We retain account and transactional records while your account is active and afterward as required for legal, tax and dispute resolution purposes. When data is transferred outside Australia, we take steps to protect it in line with this policy and applicable laws.
Updates to this policy
We may update this policy. Material changes will be notified on the site and, where appropriate, by email. Check this page periodically for the latest version. For questions or to exercise your privacy rights, contact our support team via the account centre.